Business & Computing Examinations

Hospitality

A hospitality career is a valuable opportunity for candidates interested in obtaining top management and tourism positions in the hospitality industry. The field is diverse and can encompass a variety of businesses including casinos, resorts, hotels, and restaurants. The diploma provides fundamental hospitality training required for entering the industry, and hospitality management training helps develop professional skills and knowledge. Hospitality candidates can choose from a variety of job options at locations around the world.

Hospitality management prepare candidates interested in a hospitality career. By providing the skills, knowledge, and hands-on training for professional development, hospitality management training is a valuable opportunity to get ahead in the resort and hospitality industry. Hotel managers may work as convention and event planners, front desk managers, or general managers where they oversee all operations.

Candidates can choose a position in the areas of travel, leisure, tourism, and management. Almost all positions focus on the high levels of customer service, along with adhering to company or corporate guidelines. Hospitality management enable candidates to learn how to manage and lead teams of employees. By pursuing a hospitality training program, candidates can obtain a rewarding position in the hospitality field. Responsibilities of a hospitality candidate often require:
• Working with the general public
• Establishing clientele
• Marketing and sales
• High levels of customer interaction
• Accommodating guests
• Understanding basic accounting
• Training staff members
• Hiring and recruiting
• Having strong problem-solving skills

Leisure and hospitality management program focus on three key areas, including arts and entertainment, food service, and hotels or resorts. Those who work in the arts and entertainment industry may be seasonal employees until they can gain hospitality management experience. These businesses may include historical exhibits, fitness centers, or event venues. Those who work in food service may choose to work at full-service restaurants, bars, pubs, or nightclubs. The hotel industry attracts many hospitality management candidates, and is the largest occupational group in the service industry. General responsibilities of managers include office and administrative functions, leading and training staff members, and meeting company and business goals.

Hospitality Career Options
Hospitality management education categories fall under two main hospitality segments: food service and banquet services, or resort, hotel, and motel management. Food service and banquet services often involve catering director opportunities. Resort, hotel, and motel management positions require hotel managers to work with a variety of staff members including reservationists, event planners, and culinary departments. Hospitality management training can provide the skills and professional development needed for leadership, training, and general administrative functions in operations. However, hours can be long to include weekends, and are especially stressful during peak vacation seasons.

Career Options Hospitality management training enable prospective hotel managers to receive a well-rounded and balanced hospitality management education. A hospitality management qualification can lead to a career as a:

• Food and Beverage Manager
• Hotel or Resort General Manager
• Front Office Manager
• Reservations Supervisor
• Convention Service Manager
• Gaming service occupations
• Lodging supervisors
• Motel operations supervisors
• Franchise operators
• Chefs, cooks, and other food preparation supervisors
• Resident Manager
• Assistant Hotel or Restaurant Manager
• Marketing and Sales Director
• Food and Beverage Manager
• Catering Manager
• Reservations Supervisor
• Convention Service Manager
• Hotel or Resort General Manager
• Front Office Manager
• Assistant Hotel or Restaurant Manager
• Resident Manager
• Shift Supervisor
• Event Coordinator or Specialist
• Meetings Consultant
• Accounting Supervisor
• Event Planner
• Lodging Manager
• Travel Agent

Hospitality Management Syllabus