Business & Computing Examinations

Human Resources Management

The human resources department of a business or corporations is responsible for hiring, firing, and career development of employees. Professional human resources managers take the steps to organise employee functions, ensure personnel and management standards are followed, adhere to national labour guidelines, and manage all staffing needs of the organisation. They may also be involved with developing compensation, personnel, and benefits policies. A human resource qualification provides managers with the human resource training and experience they need to enjoy a rewarding career in the field.

An international business career is a valuable way to learn about different cultures, travel around the world, and develop business strategies that can be applied globally. Candidates with an international business qualification can choose a variety of positions with employers that have established companies and brands around the world.

Job Description and Responsibilities
After completing a human resource program, a prospective manager may also enroll in a company’s own HR training program. HR training, or human resource training, provides managers with the skills and knowledge they need to:
• Working within a human resources department
• Create a cohesive human resources management team
• Understand staffing requirements of an organisation
• Screening applicants
• Recruit and select new employees
• Outline benefits and compensation
• Develop employee orientation programs
• Coordinate leadership and personnel development programs
• Engage in training and development functions
• Adhere to employee laws, regulations, and ensure compliance
• Improve employee morale and productivity

In order to stay competitive with-in the international marketplace, candidates are encouraged to encompass different languages and cultures. A broader perspective of this course allow candidates to understand cultural differences, globalisation of world markets, and adopt multicultural business etiquette.

While the skill set varies depending on the specialisation of an international business career, the most common skills needed within the industry include:
• Strong communication and verbal skills
• Ability to adapt to be flexible with new cultures
• Ability to learn about foreign principles and procedures
• Travelling far from home for extended periods of time
• Understanding international finance, marketing, and business management
• Project management skills
• Understanding of cultural norms and taboos
• Developing marketing and advertising programs permissible in different areas of the world
• Leadership skills
• Critical thinking and analytical skills

Human Resources Management and Career Options
Common career options for those with a human resource qualification include positions as:
• Compensation Specialist
• Job Analyst
• Occupational Analyst
• Compensation Manager
• Employee Benefits Manager
• Employee Assistance Plan Manager
• Training and Development Manager
• Training Specialist
• Social Service Assistants
• Social Workers
• Public Relations Specialists
• Education Administrators
• Industrial Relations Manager
• Labour Relations Manager
• Staff Mediators or Conciliator
• International Human Resources Manager
• Human Resources Information System Specialist


Human Resources Management Syllabus

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